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Each client is unique, and each program is designed around client’s specific need. Before we take on an individual or company, it is essential we spend time in person or on the phone to get a sense of each other, and identify key concerns, and specific areas that require improvement. We then determine a course of action that is most appropriate for the individual or company. It includes where, how often we'll work, when, and for how long. At times, a video cassette or CD/DVD of client’s speeches or presentations are sent to us for evaluation. We then send out a proposal via e-mail which is either approved or adjusted as need be. We also discuss payment options at that time. Most companies offer to draft a retainer. That concludes step one of the process.

Based on the plan of action outlined in a proposal, we may assign light homework in the form of questions and/or questionnaires. It points to areas of insights on the nature of public speaking as it relates to the speaker and their audience. We may ask questions which aim at stimulating thinking and interest in conquering the next level of proficiency.

Training sessions are offered at all levels of proficiency and skill levels.

Trainings sessions length vary from 1 hour to 2 entire days which can be repeated as progress is assessed. It depends on the application, time and budget available. All training sessions are individually tailored. The format strongly relies on the quality time we spend initially understanding the client's specific needs. Some people train once a week for two hours for a month and up to two years. Others take intensive courses from two to six hours long only once or according to specific goal to be achieved. Others still train on weekends a whole day or a half a day at a time. Many clients train their entire executive, marketing or sales team on an ongoing basis, two to four days per month for several years.

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